The Best Practice Ecosystem™ represents the
optimal operating and control environment for your
IT organization.
A culmination of years of research and
development, the ecosystem provides
the requisite tools for aligning business
and IT while managing risk and reward.
One of the core components of the
ecosystem is Service Management.
The Manta Group has put together the
tools and knowledge required to deliver
Service Management practices and
disciplines to its private and
public sector clients.
Creating Your Service Management Ecosystem
The Manta Group focuses on two key
inputs when designing an appropriate
Service Management Ecosystem; business
demands and enterprise risk appetite.
Business processes are designed to
enable performance management of
both internal and external services,
while mitigating risks with controls.
The result is an efficient, effective
operating and control environment
customized to customer requirements.
Use of Best Practices
The Manta Group utilizes a number of
frameworks and methods including
ITIL™ and COBIT™. Best practices are
used as guidance and an expeditious
means to an end. They provide a
common point of reference for
engaging customers in meaningful
discussions about their operations.
The Best Practice Ecosystem™ comes
complete with process templates and
tools to reduce the amount of time
required to design new processes.
By using the Manta Group, customers
receive thought leadership,
experience, tools and measureable,
sustainable results.
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| GOVERNANCE |
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PORTFOLIO MANAGEMENT |
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SERVICE
MANAGEMENT |
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RISK &
COMPLIANCE |
Governance over IT processes is top-of-mind for both business and technology leaders. The Manta Group’s Governance solution uses publicly available best practice frameworks to enable the organization to govern investment in IT with a set of reliable and transparent processes and metrics that directly align IT goals with the business demands and priorities.
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Managing capital investment in line with corporate goals and objectives is at the heart of this service offering. Whether we are deploying skilled project managers to customers, or building strategy, policy, process or metrics that drive better project results, you are assured of measurable and sustainable success.
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Ongoing delivery and support of technology is critical and is the foundation of delivering business value reliably and continually. Minimizing operating costs, meeting business expectations and maximizing user productivity are all hallmarks of the Manta solution for Service Management.
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As corporations get increasingly scrutinized, our customers are leveraging cosmpliance initiatives to improve their IT Control Environment. Relying on sound risk management practices, we manage our clients’ investment in internal controls to yield the greatest business results.
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What are Best Practices?
Best Practice asserts that there is a technique, method, process, activity, incentive or reward that is more effective at delivering a particular outcome than any other technique, method, process, etc. The idea is that with proper processes, checks, and testing, a desired outcome can be delivered with fewer problems and unforeseen complications. Best practices can also be defined as the most efficient (least amount of effort) and effective (best results) way of accomplishing a task, based on repeatable procedures that have proven themselves over time for large numbers of people. (wikipedia)
What is an ecosystem?
Any group of living and nonliving things interacting with each other and their environment can be considered an ecosystem.
Why should you invest in your best practice Ecosystem?
Organizations that invest in best practices have recognized 20%-40% better growth and profit results than their competitors who have not invested in best practices -
Various sources: McKinsey, Forrester, IDC, Gartner, Info-Tech Research
Further Information
Best Practice Ecosystem Webinar |
