Online Presentations
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Service Design | ITIL V3 Book Review Series | April 2008 | Launch the presentation |
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Let IT Do More For You: Podcast presented by Business Trends Quarterly |
February 2008 | Download the audio file here | |
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Service Strategy | ITIL V3 Book Review Series | February 2008 | Launch the presentation |
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Best Practice Ecosystem | ITIL V3 Book Review Series | January 2008 | Launch the presentation |